internet troubles

so this is a bit crazy...c brought home his fancy laptop for me to use, but for some reason, i cannot connect completly to the internet. i cannot access any site that requires me to log in, except for blogger. i cannot access hotmail, my bank, my work email ext. i called my internet provider, but they are convinced it is a problem with microsoft. i know it's not and that's it's just something like a certain security box isn't clicked. anyhow, if any of you know what i need to do, please let me know...thanks!!!

4 Comments:

  1. Sally said...
    maybe it has something to do with pop-up blocker. Do you have a blocker turned on?
    maddie said...
    nope...they're all turned off. i'm at the local library now because they have free internet access. humph.
    sco said...
    just an idear... go to "tools" - "internet options" - check your privacy settings.. medium is ok. then check out the content area - make sure that your "certificates" are ok - you can clear the SSL slate - maybe it's bogged down.
    Play with the security settings - that might be an issue - you could reset the settings to the "default" level - also check the restricted sites... I think because you have an internet connection - you don't need to do anything with the connections button. Finally - the advanced tab. maybe there is something clicked there... you can click "restore defaults" and that might work.

    these are JUST ideas - they might NOT work. wish i could be more helpful.

    peace and smiles
    maddie said...
    hmm...i have tried all but 'restore defaults'. i will try that when i get home today! thanks, sco!!

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